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Long-Term Care Facilities & Assisted Living

Guidance for long-term care facilities including use of personal protective equipment, screening for symptoms, visitors, cleaning and transfers.

Restricting Visitors

Long-Term Care Facilities are currently advised to restrict visitors to essential visits only. Restricting visitors will minimize the risk of the introduction of COVID-19 into facilities and allow staff to focus on caring for residents, rather than monitoring and screening visitors. Examples of essential visits include, but are not limited to:

  • visits for compassionate care (end of life and critical illness)
  • visits considered paramount to resident care and well being, such as assistance with feeding or mobility
  • existing registered volunteers providing services as described above only
Related document: Long Term Care Essential Visitors Only poster (PDF)

This restriction to essential visits allows health authorities and operators some implementation flexibility to ensure vital resident needs can continue to be met, while still applying a serious lens. There is a recognition that, at this time, stricter limitations on visitors has the potential to increase anxiety for residents and families, as well as put additional pressure on health care workers where families provide invaluable support with activities of daily living and non-clinical care to support their loved ones – however, in an effort to control transmission, it is essential.

Current direction/guidance regarding visitors to Long Term Care Facilities still applies to essential visitors:
  • Increased communications and signage in facilities on infection prevention
    • Do not visit if you’ve travelled outside of the country;
    • Stay away if you’re sick;
    • Wash your hands;
    • Visit in small groups and directly in resident rooms, rather than common areas.
  • Early assessment and isolation of anyone experiencing symptoms
  • Additional cleaning and disinfecting
As per the Infection Prevention and Control Outbreak Protocol for COVID-19, in the event of an outbreak in a care facility, this direction changes and restricts visitors to Long Term Care Facilities in accordance with advice and direction from the local Medial Health Officer.

We expect that transmission of COVID-19 will continue to increase in the province and are providing direction and advice in response to the situation as it evolves in an effort to slow transmission and protect those most vulnerable to serious illness.

Guidance for Health Care Workers

This document provides Interim guidance for long-term care and assisted living facilities for the prevention and control of COVID-19 in long-term care (LTC) and assisted living facilities.     
This guidance document is based on the latest available scientific evidence about this emerging disease, and may change as new information becomes available.  The Public Health Agency of Canada will be posting regular updates and related documents at

SOURCE: Long-Term Care Facilities & Assisted Living ( )
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