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Contact Us

BC Centre for Disease Control

655 West 12th Avenue
Vancouver, BC
V5Z 4R4 Canada
Phone: 604-707-2400

Clinic and health info for the public

For health questions or concerns, please contact your family doctor, a public health service or the HealthLink BC helpline (dial: 8-1-1).

  • COVID-19 Test Results: 1-833-707-2792
  • Service BC for non-medical questions about COVID-19: 1-888-268-4319
  • HealthLink BC for questions and concerns about your health: 8-1-1
  • You can also contact your regional health authority

For health care providers

  • Lab Results: Phone 1-877-747-2522
    Fax 604-707-2601 or alternate: 604-708-8037
  • Drug info for health care professionals: Phone 604-707-2787
    Toll-free 1-866-298-5909
    DPIC website
  • STI Services:Phone 604-707-5600
    Fax 604-707-5604
  • TB Services: Phone: 604-707-5678
    Fax: 604-707-2690

Direct questions about communicable diseases, environmental health and other public health issues to your regional health authority:

  • Fraser Health
    • For public: 604-587-3936
    • Health professionals: 1-866-990-9941
  • Interior Health
  • Island Health
    • South Island: 1-866-665-6626
    • Central Island: 1-866-770-7798
    • North Island: 1-877-887-8835
  • Northern Health: 250-645-3794
  • Vancouver Coastal Health: 604-675-3900

For public health partners


Parking at BCCDC is limited.

  • Public pay parking with Indigo is available under the building, accessed from the alley behind the building
  • Some street parking is available
  • Public pay parking is available at the City Square shopping plaza (enter on Ash Street)

Parking lot information

Indigo Parking Lot
Lot 187


  • Monday to Friday 6:00 am - 8:00 pm
  • Saturdays 6:00 am - 7:00 pm
  • Sundays and holidays: closed


  • $3.00 = 1 hour
  • $5.50 = 2 hours
  • $8.00 = 3 hours
  • $15.50 until 6 pm


  1. Park in the first available stall
  2. Proceed to the parking meter near the entrance to the building and touch the screen to activate the meter
  3. Enter your licence plate
  4. Scroll through the menu to find the appropriate rate
  5. Pay the required rate via exact coin or credit card. Note: The dispenser does not provide change. Pay by phone is available

No need to return to your vehicle to display the receipt.

Financial hardship permits may be available on a case-by-case basis. Please talk to your unit social worker for more information.

SOURCE: Contact Us ( )
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