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Contact Us

BC Centre for Disease Control

655 West 12th Avenue
Vancouver, BC V5Z 4R4 Canada 
Phone: 604-707-2400

  • General information about COVID-19 including information about the virus, vaccination and testing. 
  • Clinical resources for health professionals including guidelines, vaccinations, case management.

  • For non-medical questions about COVID-19, call 1-888-COVID19 (1-888-268-4319), available 7:30AM - 8 PM. 

  • If you have concerns about your health and would like to speak with someone directly call HealthLinkBC by dialing 8-1-1.

  • For questions about COVID‐19 in your community, please contact your local health unit. To find your local health unit go to

Contact your health authority

Fraser Health 
  • Public: 604-587-3936 or 778-368-0123 (COVID-19 Case Contact Management)
  • Health care professionals: 1-866-990-9941

Interior Health
Island Health
  • Public: 1-888-268-4319

Northern Health 
  • Public: 1-844-645-7811 (Northern Health Virtual Covid-19 Clinic, Open 10:00-22:00)
  • Health care professionals: 250-645-3794
Vancouver Coastal Health
  • Public: 604-675-3900
  • Health care professionals:  604-675-3900

Clinic and health info for the public

For health questions or concerns, please contact your family doctor, a public health service or the HealthLinkBC helpline (dial: 8-1-1)

For health care providers

  • Lab Results: Phone 1-877-747-2522 / 
        • Fax 604-707-2601 or alternate: 604-708-8037
  • Drug info for healthcare professionals: Phone 604-707-2787 / Toll-free 1-866-298-5909 / DPIC website
  • STI Services: Phone 604-707-5600 / Fax 604-707-5604 
  • TB Services: Phone: 604-707-5678 / Fax: 604-707-2690
Questions about communicable diseases, environmental health and other public health issues should be directed to your regional health authority:

  • Fraser Health
    • For public: 604-587-3936 
    • Health professionals: 1-866-990-9941 
  • Interior Health
  • Island Health
    • South Island: 1-866-665-6626
    • North Island: 1-866-770-7798
  • Northern Health: 250-645-3794
  • Vancouver Coastal Health: 604-675-3900

For public health partners


Parking at BCCDC is limited. 

  • Public pay parking with Impark is available under the building. 
  • Some street parking is available. 
  • Public pay parking is available at the City Square shopping plaza (enter on Ash Street).
  • Monday to Friday 6:00 am - 8:00 pm 
  • Saturdays 6:00 am - 7:00 pm on 
  • Sundays and holidays: closed
  • $3.00 = 1 hour
  • $5.50 = 2 hours
  • $8.00 = 3 hours or $10.00 to 6:00 pm
  1. Park in the first available stall in any Patients Only stalls
  2. Remember your stall number
  3. Proceed to the nearest parking meter and touch the screen to activate the meter
  4. Input the stall number
  5. Scroll through the menu to find the appropriate rate
  6. Pay the required rate via exact coin or credit card. Note: The dispenser does not provide change. Pay by phone is available.

No need to return to your vehicle to display the receipt.

Financial hardship permits may be available on a case-by-case basis. Please talk to your unit social worker for more information.

SOURCE: Contact Us ( )
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