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Client & Stakeholder Feedback

BCCDC is committed to continually improving our services. We gather feedback from our clients and stakeholders to find strengths and areas of improvement.

As part of BCCDC's commitment to continually improving our services, we periodically conduct surveys of our clients and stakeholders. In 2017, BCCDC we conducted our fifth round of such surveys. 

These surveys were conducted by an independent firm, with the purpose of finding strengths and areas of improvement based on clients and stakeholders' feedback. 

Client experience survey

The 2017 Client Experience Survey measured client experience with current services and care delivered by the BCCDC Sexually Transmitted Infections and Tuberculosis clinics.

Stakeholder experience survey

The goal of the 2017 survey was to better understand how BCCDC stakeholders rate their experience with the BCCDC service lines.

SOURCE: Client & Stakeholder Feedback ( )
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