Get your COVID-19 PCR test results online, by text, or by phone through one of the services below.
Looking to find out what a positive or negative test result means? Visit the
Understanding Test Results page.
Last updated: January 6, 2023
The following options are available for people who had a COVID-19 PCR test. Health region specific options are also available, and details are provided further down this page.
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Results in person (the only option if you do not have a B.C. PHN)
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Results by text message
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Results online
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Results by phone
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Results specific to your region
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I need help
You can get your COVID-19 PCR test result by contacting a primary care provider, walk-in clinic, or primary care centre.
Contact a primary care provider, walk-in clinic, or primary care centre if:
- you do not have a personal health number (PHN); or
- you have not received your result within 72 hours.
To sign up for this text message service, have your PHN and mobile device handy and fill in the web form. Parents can use this service to receive results for their children. There are 3 easy steps:
- Go to
results.bccdc.ca
- Fill in the web form with the information
exactly as it appears on your BC Services Card.
- IMPORTANT: You will be sent a verification code by text message to your mobile device. You
must enter the code into the website to complete your registration.
If your result is already available when you register, you will get a message saying you have a result to view. Please reply
SHOW to see your result.
Your results will be texted to you as soon as they are available. By registering now, you will also receive any future COVID-19 test results by text. Standard message and data rates may apply. Click here to register for text results
Through the Health Gateway online portal:
healthgateway.gov.bc.ca
Check for results
Go to Health Records and look for results in COVID-19 Tests Results
and Other Lab Results. If you were tested for multiple respiratory illnesses, your results will appear in Other Lab Results.
You can get a text or email notification as soon as your results are available, day or night. You can also download and print a copy of your test results.
Parents and guardians can add a dependent to their Health Gateway account so that they can access COVID-19 test results for their children 11 years old and younger
To use Health Gateway to view your results you will need your
mobile BC Services Card. If you haven’t used it before,
get set up from your mobile device as soon as you have booked your test, so there is no delay in getting your results.
For more information about how to register, visit
gov.bc.ca/healthgateway.
Residents of some regions can also access their results through online services such as MyCareCompass. Check your health region below for additional options.
If you have a BC PHN, you can access your test results 24 hours/day by calling the BCCDC COVID-19 Test Result line at
1-833-707-2792.
Parents can call to receive results for their children. Have your BC PHN, date of birth and the date of your test ready when you call to get your test results.
The BCCDC COVID-19 Test Results line is not able to provide a printed copy of your result. To print a copy of your results, access your
test results online.Some people may already have registered for test result services within their
health region. Many of these existing services can also be used to receive your COVID-19 test results.
My Care Compass
Residents of Vancouver Coastal and Fraser can use the
My Care Compass to receive test results if they are aged 16 or older. To use My Care Compass, you will need to provide your Personal Health Number (PHN) at the clinic or collection centre when you take your COVID-19 test. You can register for My Care Compass at
1-888-522-7758.
My Health Portal
Interior Health region residents can check for COVID-19 test results online on
My Health Portal. My Health Portal support is available at 1-844-870-4756 from Monday to Friday, 7 a.m. to 7 p.m. (PST).
HealtheLife
Northern Health region residents who were tested in the Northern Health region can check COVID-19 test results and other hospital-based health information online through
HealtheLife. To sign up for HealtheLife, schedule a virtual session from home to get your PIN. You’ll need to have government-issued ID, including your Personal Health Number (PHN). For more information about HealtheLife and to schedule a session to register, visit
northernhealth.ca/healthelife. Technical support for HealtheLife is available 24/7 at 1-877-767-1046.
Note: If your test was sent outside Northern Health for processing, your COVID-19 results may not appear in HealtheLife yet. If you can’t see your results in HealtheLife, check one of the other methods listed on this page.
My Care Compass
Northern Health region residents can also use
My Care Compass online service to receive test results if they are aged 16 or older. To use My Care Compass, you will need to provide your Personal Health Number (PHN) at the clinic or collection centre when you take your COVID-19 test. You can register for My Care Compass at
1-888-522-7758.
My Health
Vancouver Island residents can check for their COVID-19 test results online at
www.islandhealth.ca/myhealth. To enrol or get support for this service call 1-844-844-2219. Residents of this health region can also receive results by phone from the Laboratory Call Centre at 1-866-370-8355. This line is open Monday to Friday 7 am to 6 pm and Weekends from 8 am to 4 pm.
Access your COVID-19 result in person or anytime using text messaging, online or phone services. Printed copies of results are only available online.
You will need to see a health care provider at a walk-in clinic, a general practitioner's office a primary care office, or primary care centre.
Contact 8-1-1 and request translation services.
For the deaf and hard of hearing, contact 1-833-707-2792 using Video Relay Services (VRS).
The Video Relay Services (VRS) provides sign language interpretation. It is free for registered deaf, hard of hearing or speech-impaired Canadians who use sign language. VRS is available when making telephone calls using Internet and cell-phone technology.
Sign up with Video Relay Services and give them the number 1-833-707-2792.
You may have been tested for multiple respiratory illnesses. Check for results through the Health Gateway online portal:
healthgateway.gov.bc.ca
Go to Health Records and look for results in Other Lab Results.
You will need to see a health care provider at a walk-in clinic, a primary care office, or primary care centre.
