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COVID-19 Survey

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B.C. has flattened the curve and we are preparing to carefully re-start services, the economy and our lives. Your input is important as we develop our action plans.

Your story, our future

BC COVID-19 SPEAK: Your story, our future is a population health survey to elicit citizen experience, knowledge and actions during the COVID-19 pandemic. This survey is the first of several activities that will strengthen our pandemic response and our understanding of the impacts of COVID-19 to date (social, economic, mental wellness and community wellness). 

At the end of the survey, you will be asked about participating in two important initiatives:
  • A serology survey (blood testing) to help determine immunity across the population
  • Planning for future waves in which identifying, containing and tracing are substantially strengthened through technology tools to enable integrated and coordinated information sharing
Please use the latest web browsers for optimal experience. The survey will be open until May 31.  

Answers to frequently asked questions about the survey can be found below.

For help completing the survey by phone, please call 1-833-707-1900, seven days a week between 8:30 a.m. – 4:30 p.m. Language interpreting services are also available for assistance with completing the survey over the phone.


Send your questions to

We have heard from many British Columbians about policies they would like to see implemented, and opinions about best practices they have read or heard about in other jurisdictions. If you have a suggestion or feedback you want to share, please send it to


The serosurvey is a key step in determining population susceptibility and exposure to Covid-19, assessing the risk of spread in subgroups, and complementing current diagnostic testing as well as potentially informing surveillance strategies. 

Many survey participants indicated interest in taking part in this next step to further help plan for British Columbia’s future. We are currently validating a number of serological tests, and part of that process is considering what an individual test result means. 

For those invited to participate in the serology study, they will be notified of the full procedure in the coming months and they can decide then whether they still wish to participate.

While the overwhelming response to the survey has been positive, we have heard from some British Columbians that their experiences were not fully captured by the survey. 

COVID-19 affects so many aspects of our lives, and has made difficult situations even more difficult to bear. The COVID-19 SPEAK Survey is the first step in what will potentially be a lengthy, in-depth series of future work as we plan our next steps and examine the impacts of COVID-19. 

We value your feedback, and you can email us at to ensure your full story is taken into consideration in the development of future work. 

If the mistake that you made was to your PHN, your email address, or your phone number, you do not need to change it; so long as your email address or your phone is correct, we will be able to contact you if you are invited to participate in the next phases. Information will be corrected if required during the next phases.

If your email address AND your phone number are incorrect, please retake the survey so we will have a way to contact you in the future. After you retake the survey and input your answers again, send us an email at or leave a voicemail toll-free at 1-833-707-1900 to let us know that you redid the survey. We can search for duplicates and delete the earlier entry, and keep the latest entry with the correct information.

We ask about socio-demographic questions (like education, income, and ethnicity) to firstly ensure all segments of our population are properly represented based on available census data, and secondly, in recognition that many experiences of health and well-being are highly influenced by our backgrounds and circumstances. This information ensures planning is relevant and responsive to the needs of our diverse population. 


No. Qualtrics specifically configured the UBC instance to save all data to Canadian servers. Specifically, the survey information collected using this tool is stored in Toronto, Ontario and backed up in Montreal, Quebec.

No. We take website security seriously. Visitors to our site who are reading or downloading documents will not encounter any additional security risk. The content is public, non-personalized information.


About the survey

  • The survey is open to all British Columbians 18 years of age and older.
  • The survey takes 10-15 minutes and can be done online on any tablet, computer or mobile device.

Help the people in your life to participate

If you know someone who may have difficulty accessing or using a computer, open the survey via the link above, give them a call, and go through all the questions, inputting their answers into the online survey on their behalf. We need your help to prepare for B.C.’s future, and every voice counts.

Protecting your privacy

Safeguards are in place to ensure your privacy. Data collected in the COVID-19 survey follows strict privacy practices under the B.C. Freedom of Information and Protection of Privacy Act. The act governs how your information is collected, who sees it and how the information is used.  Read the complete privacy statement.

What happens after I complete the survey?

Results will be made available in the early summer. If you agreed to participate in a future phase, you will be contacted directly via email. 

Help promote the survey!

Follow us on Twitter and Facebook and share info with your community.

Funding support

We are grateful to the BCCDC Foundation for Public Health for its financial support of this survey.
SOURCE: COVID-19 Survey ( )
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