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Public notified of scam calls about monkeypox

The BC Centre for Disease Control and regional health authorities are alerting the public about reports of scam automated calls about monkeypox test results or exposures.
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After an individual has a positive test for a communicable disease, such as monkeypox, public health contacts individuals for follow up and/or to identify people who may have been exposed to the communicable disease. This is known as case and contact tracing. 

The majority of case and contact tracing in B.C. is done by public health staff in the regional health authorities and not the Ministry of Health. Public health does not use automated messages to notify individuals of infections or possible exposures (i.e. case and contact tracing). You will never be asked to provide financial information during case and contact tracing. 

Please be alert for cybercriminals sending fake phishing emails, texts and robocalls to steal your personal and financial details. Learn more about scams and fraud from the RCMP.

People who meet eligibility criteria for the monkeypox vaccine are encouraged to get vaccinated with their first and second doses. Vaccination appointments are available through your regional health authority. Learn more about monkeypox vaccination.

The BC Centre for Disease Control (BCCDC), a part of the Provincial Health Services Authority, provides public health leadership through surveillance, detection, treatment, prevention and consultation services. The Centre provides diagnostic and treatment services for people with diseases of public health importance, and analytical and policy support to all levels of government and health authorities. The BCCDC also provides health promotion and prevention services to reduce the burden of chronic disease, preventable injury and environmental health risks. For more, visit  or follow us on Twitter @CDCofBC.

The Provincial Health Services Authority (PHSA) provides specialized health care services and programs to communities across British Columbia, the territories of many distinct First Nations. We are grateful to all the First Nations who have cared for and nurtured this land for all time, including the xʷməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlil̓w̓ətaɬ (Tsleil-Waututh) First Nations on whose unceded and ancestral territory our head office is located. We work in partnership with other B.C. health authorities and the provincial government to deliver province-wide solutions that improve the health of British Columbians. For more information, visit or follow us @PHSAofBC.


Media contact

Heather Amos
BCCDC Communications
PHSA media line: 778.867.7472




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