The BCCDC COVID-19 Negative Results line is staffed from 8:30 AM to 4:30 PM, seven days a week. It may be easier to get through to someone on the line in the afternoon when the call volume is generally lower.
Please note that the time until test results are available may vary depending on testing location.
If someone tests positive, public health will contact them. However, while you wait for your test result, you should follow the advice of your doctor or testing provider to self-isolate.
Please note: Test results are not available in-person at the BCCDC. Additionally BCCDC is only able to provide verbal results through the COVID-19 Negative Results line. Hard copies of results are not available.
COVID-19 test results are also now available electronically through my ehealth. For more information about this service, go to our Testing page.